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- Retail: Enhanced Communications – Your Key to Success
As a retailer, you're under constant pressure. On one hand, business costs must
be kept to a minimum, and on the other hand, the pressure to provide outstanding
customer service has never been greater. Striking a balance between the two is critical
for success. And that's where Mitel can help.
Mitel is helping retailers succeed with a suite of powerful solutions that combine
voice, video and data over IP to improve your responsiveness to customers and efficiency
across the business while dramatically reducing communications costs.
With Mitel solutions in place, you benefit in many ways.
Mitel's Integrated Communications Platform helps reduce the cost of installing state-of-the
art communications at new and older stores and provides the flexibility to update
legacy phone systems across the chain at a pace to suit your business.
Benefits include:
- Easy-to-use communications, conferencing and collaboration tools improve information
exchange across the chain
- A full range of wireless and wired IP phones improve staff productivity, providing
access to information and applications from anywhere in the chain
- Scalable, flexible contact centers which can be set up with agents and staff at
any location to meet customer demand 24/7
- Speech-enabled inquiries via the phone speed up access to information for employees
and customers
- Real-time security and monitoring systems linked with digital video help accelerate
identification of fraudulent transactions and help address shrinkage
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