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The Nortel Self-Service portfolio encompasses an advanced suite of scalable platforms to meet the requirements of customers of all sizes - small businesses, large enterprises, as well as service providers.
Nortel Self-Service Platforms provide a range of solutions that enable multimedia transaction processing for small to large enterprises as well as service providers.
Media Processing Server 1000 provides large enterprises and service providers with automated transaction handling and application-controlled call handling.
Media Processing Server (MPS) 500 is the ideal self-service solution for medium-sized Enterprises and small Service Providers.
Nortel Networks recommends you replace the MPS 100 with the MPS 500 for a cost-effective integrated voice response (IVR) solution, enabling customers 24-hour access to services and information and reduction of toll charges.
Advanced Speech Recognition enables callers to speak Integrated Voice Response (IVR) selections rather than choosing numerical options.
This suite provides GUI interfaces for the application development, system administration and maintenance across our full range of self-service platforms.
Inter-Tel Enterprise® Messaging application is a scalable, advanced speech-enabled messaging and call routing tool that combines voice and data communications for a unified user experience.
With Nortel Networks Self-Service products, a business can become accessible to its customers 24 hours a day, seven days a week.
The Nortel Speech Server provides multi-function capabilities in an open client environment. It is highly scalable and delivers speech technology options such as speech recognition, text-to-speech, and speaker verification.
The Nortel Speech Technology Portfolio is a comprehensive offering of speech solutions built on solid technology and industry-leading experience. We offer complete, turnkey solutions including platform, tools, applications, and services.
Web Centric Self Service is a suite of products consisting of VoiceXML 2.0, CCXML 1.0 and Web Centric Voice Application Development Suite (WVADS) 1.0.
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